General

What is INSAIT JOY Team?

INSAIT JOY Team enables you to track your squads with INSAIT JOY Smart Shin Guards and access centralised team dashboards with data visualisation, trends and more to take your teams to the next level.

Do I have to pay subscription fee for INSAIT JOY Team?

The INSAIT JOY Team is free of charge for players. To access all administrative features and analytics with an administrator account for coaches, subscription fee is applicable. For more information, please contact us or speak to our distributors.

How to obtain an administrator account?

Normally the administrator account will be provided to your organisation together with your INSAIT JOY Team order. If not, please get in touch with our authorised distributors or email us to support@gengee.com.

Can I add multiple squads or teams in the INSAIT JOY Team app?

Yes absolutely. This can be done by Create Teams in the INSAIT JOY Team app. For details please refer to the Quick Guide.

Where can I find the user manuals?

You can access our electronic quick guide here. A video tutorial is available for you as well.

Managing Your Smart Shin Guards

Recharging smart shin guards

  1. Power Connection: Connect the INSAIT JOY soccer trackers to a power outlet using the included USB cable.
  2. Charging Time: The INSAIT JOY soccer trackers will be fully charged in approximately 1.5 hours.
  3. Maintenance Tip: To maintain optimal performance, recharge the smart shin guards at least once a week.
  4. Note: Ensure the power adapter used has a 5V/1A output.

Light Indicator Guide

  • Slow Red Flicker: Indicates low battery. Recharge the INSAIT JOY soccer trackers.
  • Fast Red Flicker: Indicates a charging issue. Disconnect and reconnect the charger to retry.
  • Solid Red Light: INSAIT JOY soccer trackers are currently recharging.
  • Solid Green Light: INSAIT JOY soccer trackers are fully charged and ready for use.
  • Flickering Purple Light: Smart shin guards are initializing and starting up.
  • Two Blue Flickers: Smart shin guards are in standby mode.
  • Slow Blue Flicker: Smart shin guards are actively measuring and collecting data.
  • Solid Blue Light: Smart shin guards are synchronizing data with the app.

Turning ON INSAIT JOY soccer trackers

1. Left Tracker:

  • Press and hold the power button for 3 seconds until the purple light begins to flicker.

2. Right Tracker:

  • Gently shake the soccer tracker back and forth a few times until the purple light flickers.

Turning OFF INSAIT JOY soccer trackers

1. Left Tracker:

  • Press and hold the power button for 3 seconds until the light turns off.

2. Right Tracker:

  • The Right tracker will automatically power off after remaining still for 10 minutes or after completing data synchronization with the INSAIT JOY Team app.
  • The idle time before automatic shutoff can be adjusted in the INSAIT JOY app as 2 minutes or 5 minutes.

Inserting INSAIT JOY soccer trackers into smart shin guards

1. Left Tracker:

  • Insert the Left tracker into the left Smart Shin Guard.
  • Ensure the strip on the tracker aligns with the slot on the shin guard, and the indicator light is visible through the hole on the shin guard shell.

2. Right Tracker:

  • Similarly, insert the Right tracker into the right Smart Shin Guard, following the same alignment and visibility steps.

Measuring player statistics with smart shin guards

1. Setup:

  • Turn on the INSAIT JOY soccer trackers and insert them into the Smart Shin Guards.
  • The blue light will flicker twice, indicating the Smart Shin Guards are instandby mode and ready for use.

2. Usage:

  • Wear the Smart Shin Guards.
  • The soccer trackers will automatically begin measuring data after the first 30 steps, and the blue light will flicker slowly to indicate active data collection.

Notes:

  • The number of footsteps required to trigger data measurement may vary by player but typically ranges between 30 to 40 steps. For best results, turn on the Smart Shin Guards before your session begins and walk or jog briefly to warm up.
  • Avoid connecting the Smart Shin Guards to your mobile phone during data measurement.

Getting Started with INSAIT JOY Team

Coach-Led mode and Player-Led mode explained

INSAIT JOY Team offers two modes for managing your smart shin guards and syncing player statistics:

1. Coach-Led Mode:

  • The coach manages, distributes, and syncs all smart shin guards using the INSAIT JOY Team app.
  • This mode allows the same pair of smart shin guards to be used by different players across multiple teams.
  • Ideal for clubs that want to maintain control over their smart shin guards.

2. Player-Led Mode:

  • Players sync their own smart shin guards using the INSAIT JOY app after each session and submit their stats to the designated events created by thecoach.
  • Perfect for situations where players own their smart shin guards.

Combining Modes:

  • Clubs can use both modes simultaneously. For example, some players can use the club’s smart shin guards (Coach-Led), while others can use their own (Player-Led).

Guidelines:

  • For detailed instructionson using INSAIT JOY Team in each mode, refer to the corresponding chapters: Coach-Led and Player-Led.

Downloading the app

1. For Coaches:

  • Download the INSAIT JOY Team app by searching for “INSAIT JOY Team” in the App Store (iOS) or Google Play (Android).
  • Minimum System Requirements: iOS 11.0 or later/ Android 9 or later.

2. For Players:

  • Players can use either the INSAIT JOY Team app or the INSAIT JOY app.
  • To download the INSAIT JOY app, search for “INSAIT JOY” in the App Store or Google Play.

Registering and Logging in to INSAIT JOY Team

1. For Coaches

  • Register your INSAIT JOY Team account using your email and password, or log in with an existing INSAITJOY account.
  • Note: INSAIT JOY Team currently supports account registration via email only. If your INSAIT JOY account was created using a third-party service (e.g., Apple ID, Google ID, or Facebook ID), please register a new account in INSAIT JOY Team.
  • During your first registration, select I’m a Coach to set up your coach account.
  • If your team order was purchased directly from Gengee, please contact our sales team at info@gengee.com and provide the email address used to register your INSAIT JOY Team account. Our team will verify your purchase and unlock full feature access for your coach account. For orders placed through a Gengee distributor, please contact the distributor directly.
  • Once your coach account is set up and verified, you can begin managing your teams and sessions.

2. For Players

  • Register your INSAIT JOY Team account using your email and password, or log in with an existing INSAITJOY account.
  • During your first registration, select I’m a Player and follow the on-screen instructions to join your team.
  • Note: If you are using the INSAIT JOY app, please follow the on-screen instructions for account creation.

Do I need to keep INSAIT JOY connected to the phone during the sessions?

Absolutely no. The trackers come with internal storage for up to 2 hours. They keep tracks of your player's performance and enable you to synchronise data after the session.

Managing Teams, Players and Events

Creating and managing teams (for Coaches only)

1. Create a Team:

  • Tap Create Team on the home page of INSAIT JOY Team app to begin setting up your team.

2. Switch Teams:

  • To manage players, devices, or events in other teams, tap More in the top-right corner of the homepage and select the desired team.

Create teams to manage your sessions (for Coaches only)

1. Select a Team:

  • Switch to the desired team you wish to manage.

2. Create an Event:

  • Tap Create Event on the home page to set up a new event. Data for your team will be synchronized and recorded under the event.

3. Set Recurrence:

  • Events can be scheduled to repeat daily, weekly, monthly, or on a custom schedule.

4. Optional Labels: To enhance event and data organization, you can

  • Add Category labels (e.g.,Match or Training) when creating an event. Or
  • Include a Competition label by tapping Create Competition on the home page to create competitions.

Invite players to join your team

1. Select a Team:

  • Switch to the team you want to invite players to join.

2. Share the Invitation Code:

  • A unique team invitation code will appear below your team’s name on the home page. Share this code with your players to allow them to join the team.

Join a team (for Players)

1. Via INSAIT JOY App (Recommended):

The following steps applies to INSAIT JOY V5.0.0 and above.

  • Switch to the ME section.
  • Tap Team and the plus (+) button in the top-right corner.
  • Select Join Team and enter the invitation code.

2. Via INSAIT JOY Team App:

  • Tap Join Team on the home page.
  • Enter the team invitation code provided by your coach.

My players do not have mobile phones

If a player does not have access to a mobile phone to use the INSAIT JOY Team or INSAIT JOY app, you can create a virtual player by tapping Add Player on the home page of the INSAIT JOY Team app.

However, a virtual player is not linked to any INSAIT JOY account. The player’s data will only be stored within your coach account and will not be accessible to the player or their parents in the INSAIT JOY app, even if they create an account later.

Coach-Led Mode

Adding and managing smart shin guards in INSAIT JOY Team

1. Prepare Your Devices:

  • Turn on Bluetooth on your phone.
  • Ensure all INSAIT JOY soccer trackers are powered on and placed near your phone.

2. Search for Smart Shin Guards:

  • Go to the Shin Guards section in the INSAIT JOY Team app.
  • Tap Add Smart Shin Guards or the plus (+) button in the top-right corner. The app will begin searching for nearby available smart shin guards.

3. Add Smart Shin Guards:

  • Tap Add to pair a set of smart shin guards.
  • INSAIT JOY Team will prompt you to select the User Category for each shin guard (For Senior Player or For Junior Player) to apply the appropriate algorithm.

4. Delete Smart Shin Guards:

  • Swipe left on a paired shin guard to delete it from your list.

Notes:

  • Each pair of smart shin guards has a default virtual name displayed in the INSAIT JOY Team app. You can rename each pair with a unique name for easier identification.
  • We recommend labeling each physical pair of smart shin guards or INSAIT JOY soccer trackers with its corresponding name to avoid confusion.

Editing user category

1. Prepare Your Devices:

  • Turn on Bluetooth on your phone.
  • Ensure all smart shin guards you wish to edit are powered on and placed near your phone.

2. Access Edit Mode:

  • Go to the Shin Guards section in the INSAIT JOY Team app.
  • Tap Edit in the top-left corner.

3. Update User Category:

  • Select the smart shin guards you want to edit.
  • Adjust the User Category settings as needed.

Checking battery status or renaming devices

  • Turn on Bluetooth on your phone. Ensure desired smart shin guards are powered on and placed near your phone.
  • Navigate to the Shin Guards section in the INSAIT JOY Team app.
  • Tap the desired smart shin guards to view their battery status or rename them.

Assigning devices to players

1. Prepare Your Devices:

  • Turn on Bluetooth on your phone.
  • Ensure all smart shin guards are powered on and placed near your phone.

2. Pair Devices:

  • Go to the Players section on the home page of INSAIT JOY Team app.
  • Pair each player with a set of smart shin guards individually, or use Bulk Assign to pair multiple players with several devices at once.

3. Unpair Devices:

  • Tap Unpair to remove a single pairing, or use Bulk Unassign to unpair multiple devices from players.

Notes:

  • In the INSAIT JOY Team app, a single pair of smart shin guards can be paired with different players across multiple teams.
  • To assign the same devices to players in another team, switch to the new team and follow Steps 1–3.

Synchronizing statistics using INSAIT JOY Team

1. Prepare Your Devices:

  • Turn on Bluetooth on your phone.
  • Ensure all smart shin guards are powered on and placed near your phone.

2. Sync Data:

  • Enter an ongoing team Event.
  • Tap Sync Team Data to begin the synchronization process. INSAIT JOY Team will automatically connect to and sync data from the soccer trackers.

3. Completion:

  • Once synced, all soccer trackers will automatically power off.
  • Players and parents will be able to view their own stats in INSAIT JOY app.

Smart shin guards fail to sync or the app become unresponsive during synchronization

  • If some smart shin guards fail to sync, keep them powered on and tap Sync Team Data again. The app will automatically search for and attempt to sync with the remaining soccer trackers. Repeat this process if necessary until all soccer trackers are successfully synced.
  • The sync process may take longer for larger squads. If some soccer trackers power off due to inactivity, wake them up and retry the sync process.
  • Low battery levels in the INSAIT JOY soccer trackers may cause sync failures. Recharge the devices and try again.
  • If the app becomes unresponsive during synchronization, restart the app and attempt the process again.

Player-Led Mode

Submitting your performance data (for Players)

The following steps guide players on how to submit their performance data from INSAIT JOY app using the Player-Led mode:

1. Sync Your Data:

  • Synchronize your stats with your own smart shin guards using the INSAIT JOY app.

2. Submit Your Data from INSAIT JOY:

  • Tap Submit and select an ongoing Event, or navigate to the Event section and choose an ongoing Event to submit your data.

I cannot submit my data to an event

  • We strongly recommend synchronizing and submitting your stats immediately after your session.
  • Players cannot submit previously recorded stats to an Event. Ensure you submit your data during the scheduled date of the Event.

Other Functions

Compare tools

  • Access Compare Tools by tapping Compare on the home page of the INSAIT JOY Team app.
  • Customize your analysis by selecting the Subject (player or team), Period, Sessions,and Stats to display the comparison results.

Export team stats to Excel

  • Navigate to Events and select an event to view its Session Report.
  • Tap Export to Excel to save the file. You can then open or share the file with other applications.
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